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Customer Service Representative

Full Time
San Jose, CA 95112
Posted Today
Job description


  • 3 wks. PTO, paid holidays, medical, dental, vision, 401k, disability and life insurance
  • 40 hours per week, Leasing bonuses, Renewal bonuses, Annual bonus & Apt. Discount


  • Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his/her performance.
  • Effective written and oral communication.
  • Time management and organization skills.
  • Customer service experience required in at least one of the following industries: property management, hospitality, retail, real estate.
  • Familiar with Microsoft Office products (Word/Excel/Outlook), Yardi preferred.
  • High School Diploma or equivalent.


The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff.

Shea Properties – Find Awesome.
Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 10,000 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.


Job Type: Full-time

Pay: From $22.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Day shift
  • Weekend availability

Supplemental Pay:

  • Bonus pay
  • Signing bonus

Application Question(s):

  • The Shea family of companies promote and adhere to an anti-smoking policy that is strictly enforced. Are you a tobacco smoker (e.g., cigarettes, cigars, pipes, etc.?)

Work Location: One location

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